How to fix iPhone Error:

“Unable to Move Message”

iPhone Unable to Move Message

Sometimes when you set up your iPhone email, you might notice an error message “Unable to Move Message”.  This error might occur when you setup a BoydTech Design Hosting Email Account.  Fortunately the fix is pretty easy, just follow these instructions:


  1. Click Settings.
  2. Select Mail, Contact, Calenders.
  3. Select the mail account in question.
  4. Scroll down to the bottom and click “Advanced”.
  5. Scroll down to the bottom and tabl IMAP Patch Prefix.
  6. Enter the word “INBOX” in that field.
  7. Click Account at the top to go back.
  8. Click Done.


Now all your mail messages will correctly move into the trash, sent mail, or any other folder you have setup.