Privacy Policy

Privacy Policy

Last Updated: September 2026

BoydTech Design LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information collected through our website, services, and client management tools. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website or engage our agency for web design, development, and hosting services.

1. Information We Collect

We collect information to provide better services to our clients and website visitors. The types of information we collect include:

  • Information You Voluntarily Provide: When you fill out a contact form, request a project quote, subscribe to a service, or submit support tickets, we may collect personal details including your name, business name, email address, phone number, billing address, and project details.
  • Client Operational & Technical Data: To perform web design, development, and hosting services, we may collect or store credentials, API keys, domain registrar accounts, and site content necessary to build and maintain your digital assets.
  • Automated Usage Data: As you navigate our website, we may collect non-personal, technical information such as your IP address, browser type, operating system, referring URLs, and pages viewed via server logs or analytics software.

2. How We Use Your Information

We use the collected information for standard agency operations, including:

  • Providing, maintaining, and managing web development, design, and hosting services.
  • Processing invoices, recurring billing, and service renewals via our accounting software (Zoho Books).
  • Responding to customer support requests, inquiry forms, and technical tickets (Zoho Desk).
  • Configuring third-party services, SSL certificates, and hosting environments on your behalf.
  • Sending administrative notices, service updates, billing reminders, and security alerts.
  • Improving our website performance, user experience, and agency service offerings.

3. Information Sharing & Third-Party Vendors

We do not sell, rent, or trade your personal information or client data to third parties or advertisers.

We may share necessary data with trusted third-party service providers who assist us in operating our business and hosting infrastructure. These partners are granted access only to the information needed to perform their specific functions and are obligated to keep it confidential. These third parties include:

  • Infrastructure & Cloud Hosts: Data center and cloud platform providers (e.g., Cloudways, GreenGeeks, AWS) where client websites and databases are hosted.
  • Business & CRM Tools: SaaS platforms used for agency operations, including Zoho Books (billing) and Zoho Desk (support ticketing).
  • Domain Registrars & Security Tools: Upstream vendors used to provision SSL certificates, manage DNS, or implement site security firewalls.
  • Legal Requirements: We may disclose information if required to do so by law, court order, or governmental regulation, or to protect the rights, property, and safety of BoydTech Design LLC, our clients, or others.

4. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal and client information against unauthorized access, loss, misuse, or alteration. These measures include encrypted connections (SSL/HTTPS), secure credential management, two-factor authentication on administrative platforms, and restricted access to production server environments.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security against all unauthorized third-party interferences.

5. Cookies & Tracking Technologies

Our website may use cookies, local storage, or basic analytics tools to enhance site navigation, analyze web traffic, and optimize site usage. You can set your web browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not function as intended.

6. Third-Party Links & Embedded Client Content

Our website and the websites we build for clients may contain links to external third-party sites or embed services operated by independent entities (e.g., payment gateways, embedded maps, or social media feeds). We are not responsible for the privacy practices, content, or data collection policies of third-party websites.

7. Data Retention & Client Access

We retain personal and project information for as long as necessary to fulfill the purposes outlined in this policy or as required by financial, legal, and tax obligations. Clients may review, update, or request the deletion of their contact and administrative account information by contacting our office.

8. Changes to This Privacy Policy

BoydTech Design LLC reserves the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page with an updated “Last Updated” date at the top. We encourage visitors and clients to review this page periodically to stay informed.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

BoydTech Design LLC
Email: info@boydtechdesign.com
Phone: 865-824-3362
Website: boydtechdesign.com