All Boydtech hosting packages come with a web mail option.  This article will explain how to access and use our web mail option.

 

Step 1 – Access web mail

  • Open any web browser and navigate to YourDomain.com/webmail.  For example at BoydTech, we would type in boydtechdesign.com/webmail.
    • note: webmail.yourdomain.com will no longer work as of June 25th 2013.
  • Login using your email address and password.

WebMail-Login

 

Step 2 – Choose your mail client

Our web mail service offers a choice of 3 different web mail programs.  All programs work pretty much the same way so this is purely a personal decision.  Try them all and use the one you like best.  Once you decide, click the [Enable AutoLoad] button to skip this screen and log directly into your inbox.

WebMail-SelectClient

 

Step 3 – Your Inbox

The screen shot below shows the roundcube mail option.  All inboxes contain everything you need from an inbox.  (subject and from fields have been purposefully blurred out)

WebMail-Inbox

 

More Information

From the mail client select screen you also have several additional options for managing your mail.

From top left to bottom right:

The Home Icon – wherever you go using this interface the Home Icon will bring you back to this screen.

The Help Icon – more detailed help for using mail.

The Logout Icon – log out and return to the login screen.  If you are using a public computer always remember to log out.  If you do use public computers please read our article on Private Browsing.

Email Clients – Select Horde, Roundcube, or SquirrlMail to read email in.  Roundcube is most like the inbox you are likely most familiar with.

Change Password – You guessed it, this changes your password.  Since we always set a default password when creating new Email accounts you will likely want to do this first.

Forwarding Options – Forwarders allow you to send a copy of all mail from one email address to another. For example, if you have two different email accounts, joe@example.com and joseph@example.com, you could forward joe@example.com to joseph@example.com so that you do not need to check both accounts. Note that the forwarded mail will still be delivered to the original address as well.

Auto Responders – You can use auto responders to send a message back automatically to anyone who sends an email to a specified account. This can be useful for times when you are on vacation or unavailable, or if you have a generic message that you wish to send from a support email address.

Configure Mail Client – Contains information for setting up your local mail clients.  See also our more detailed instructions for outlook:  How To Setup Email In Outlook.

Email Filtering – Add rules to your inbox to automatically route or delete mail based on your choices.

Email Trace – This feature allows you to review email delivery attempts for your account. You can see details of each delivery attempt, including whether a message was delivered successfully. You can also see the delivery route for a message from your account’s mail server to a remote address.

WebMail-SelectClient

 

 

Need more help?  Contact us at support@boydtechdesign.com or give us a call at 865-824-3362.

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