All Boydtech hosting packages come with a web mail option. This article will explain how to access and use our web mail option.
Step 1 – Access web mail
- Open any web browser and navigate to YourDomain.com/webmail. For example at BoydTech, we would type in boydtechdesign.com/webmail.
- note: webmail.yourdomain.com will no longer work as of June 25th 2013.
- Login using your email address and password.
Step 2 – Choose your mail client
Our web mail service offers a choice of 3 different web mail programs. All programs work pretty much the same way so this is purely a personal decision. Try them all and use the one you like best. Once you decide, click the [Enable AutoLoad] button to skip this screen and log directly into your inbox.
Step 3 – Your Inbox
The screen shot below shows the roundcube mail option. All inboxes contain everything you need from an inbox. (subject and from fields have been purposefully blurred out)
From the mail client select screen you also have several additional options for managing your mail.
From top left to bottom right:
The Home Icon – wherever you go using this interface the Home Icon will bring you back to this screen.
The Help Icon – more detailed help for using mail.
The Logout Icon – log out and return to the login screen. If you are using a public computer always remember to log out. If you do use public computers please read our article on Private Browsing.
Email Clients – Select Horde, Roundcube, or SquirrlMail to read email in. Roundcube is most like the inbox you are likely most familiar with.
Change Password – You guessed it, this changes your password. Since we always set a default password when creating new Email accounts you will likely want to do this first.
Forwarding Options – Forwarders allow you to send a copy of all mail from one email address to another. For example, if you have two different email accounts, email@example.com and firstname.lastname@example.org, you could forward email@example.com to firstname.lastname@example.org so that you do not need to check both accounts. Note that the forwarded mail will still be delivered to the original address as well.
Auto Responders – You can use auto responders to send a message back automatically to anyone who sends an email to a specified account. This can be useful for times when you are on vacation or unavailable, or if you have a generic message that you wish to send from a support email address.
Configure Mail Client – Contains information for setting up your local mail clients. See also our more detailed instructions for outlook: How To Setup Email In Outlook.
Email Filtering – Add rules to your inbox to automatically route or delete mail based on your choices.
Email Trace – This feature allows you to review email delivery attempts for your account. You can see details of each delivery attempt, including whether a message was delivered successfully. You can also see the delivery route for a message from your account’s mail server to a remote address.
Need more help? Contact us at email@example.com or give us a call at 865-824-3362.